Privacy notice

Eco Spray Foam Insulation - Loft Insulation ("we") is responsible for the personal information you send through this website. This notice explains what we collect and what we do with it. Last updated 12 November 2026.

Who we are

Eco Spray Foam Insulation - Loft Insulation, Grosvenor House, 3 Chapel St, Congleton CW12 4AB. Email info@loftinsulationcongleton.uk, Phone 01260 530167.

What we collect

Only what you type into a form on this site: your name, phone number, postcode, email address (if asked), the service you need and any message.

If you press Accept in the cookie notice, this website uses Google Analytics to count visits and see which pages are used. Google Analytics sets cookies and Google processes that data; see Google's privacy policy. If you press Reject, or do nothing, no analytics run. We run no advertising tags. Fonts and images load from this website. A Google map loads only if you press its button, and then Google may set its own cookies. Your choice is stored as one small flag in your browser. To change it, clear this site's data in your browser and the notice will show again.

Why we use it

To reply to your enquiry, give you a price and arrange a visit. The lawful basis is taking steps at your request before entering a contract, and our legitimate interest in answering enquiries. We don't sell your details or use them for marketing.

Who processes it

Forms are delivered to us by email through Web3Forms, a form-handling service. Web3Forms processes the form contents in order to deliver them to us. Web3Forms' privacy policy explains how it handles data.

How long we keep it

Enquiries that don't lead to a job are deleted within 12 months. Where we carry out work, records are kept for as long as needed for guarantees, insurance and tax, normally six years.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it, by emailing info@loftinsulationcongleton.uk. If you're not happy with our answer, you can complain to the Information Commissioner's Office at ico.org.uk.